Privacy and Cookie Policy

Welcome to Oktorus.com! Your privacy is essential to us, and we are committed to protecting your personal data. This policy explains how we collect, use, share, and protect your information, as well as our use of cookies and audio/video communication features.

1. Collection of Personal Data

We collect information necessary to provide our services. This includes:

  • Data you provide: Name, email address, phone number, shipping address, payment information, etc.
  • Technical data: IP address, device type, browser, browsing history, etc.
  • Interaction-related data: Order history, preferences, reviews left on our products or services.
  • Audio/video feature data: If you use our communication tools, audio/video streams are transmitted via WebSocket to establish and maintain the connection. These streams are not recorded unless you provide explicit consent for specific reasons, such as a requested recording for a session.

2. Use of Data

Your information is used to:

  • Process your orders and ensure delivery.
  • Respond to your requests and provide customer support.
  • Send you offers, promotions, or news (with your consent).
  • Improve our website and services through analysis.
  • Ensure security and prevent fraud.
  • For audio/video: Provide a secure real-time connection and ensure service quality.

3. Sharing of Data

We do not sell your personal data. However, it may be shared with:

  • Service providers: For delivery, payment processing, audio/video stream management, or marketing.
  • Legal authorities: If required by law or to protect our rights.

Audio/video streams are transmitted via secure servers, and no data is stored or accessible to third parties unless explicitly authorized for recording purposes.

4. Data Security

We use technical and organizational measures to protect your data from unauthorized access, loss, or disclosure. Communications via WebSocket are secured using encryption protocols (e.g., TLS). These measures ensure your conversations remain private.

5. Your Rights

In accordance with applicable laws (GDPR, CCPA, etc.), you have rights regarding your personal data:

  • Access your information.
  • Correct errors or update your data.
  • Request the deletion of your information.
  • Restrict or object to the use of your data.
  • Export your data in a readable format (portability).

To exercise your rights, contact us at: contact@oktorus.com.

6. Use of Cookies

Cookies are files stored on your device to enhance your experience on our website. They allow us to:

  • Remember your preferences.
  • Track your browsing to personalize content.
  • Analyze website performance.

Types of cookies used:

  • Essential: Necessary for the website to function.
  • Analytical: To measure audience and improve the site.
  • Advertising: To display offers tailored to your interests.

You can manage or disable cookies via your browser settings or by using our cookie management tool.

7. Audio/Video Functionality

If you use our audio/video communication service, here’s what you need to know:

  • Security: Your conversations are transmitted in real-time via secure WebSocket connections.
  • No recording: By default, we do not store any audio/video streams. If a recording is proposed, you will be informed and must provide explicit consent before it is performed.

8. Changes to this Policy

We may update this policy to reflect changes in our practices or laws. The date of the last update will be indicated at the top of this page.

9. Contact

For any questions about this policy, you can write to us at:

Email: contact@oktorus.com

By using Oktorus.com, including its audio/video features, you accept our privacy policy and cookie usage. Thank you for your trust!